Terms & Conditions

Last updated: — Please read carefully before using the platform

1. Acceptance of Terms

By accessing or using PickMeUp / PickupMyCar (“we”, “our”, “the platform”), you agree to these Terms & Conditions. If you disagree, please stop using the platform.

2. Services Provided

2.1 PickMeUp (Ride Pickup)

  • Book instant or scheduled rides depending on availability.
  • Fares and arrival times may vary based on conditions.
  • Service coverage differs by location.

2.2 PickupMyCar (Car Services & Maintenance)

  • Book inspections, repairs, maintenance, and garage services.
  • Book inspections, repairs, maintenance, and garage services.
  • Book inspections, repairs, maintenance, and garage services.

3. User Responsibilities

  • Provide correct booking details..
  • Be available at pickup/drop time for services.
  • Respect all drivers and service partners.
  • Avoid misuse, fraud, or illegal activities.

4. Payment & Charges

Payments may be made online or via cash (where supported). Final charges may include tolls, waiting charges, spare parts, or taxes.

Additional service costs discovered during inspection may be added with your consent.

5. Cancellation Policy

5.1 Ride Pickup (PickMeUp)

  • No fee for cancelling before driver acceptance.
  • Cancellations after acceptance may include fees.

5.2 Car Services (PickupMyCar)

  • Cancellations after dispatch may incur charges.
  • No-shows may be charged per service policy.

6. Liability & Disclaimer

We connect users to independent drivers and service providers.

  • We aren't liable for delays due to traffic or weather.
  • We aren't responsible for personal items left inside vehicles.
  • Service warranty depends on the provider, not the platform.

7. User Accounts & Security

  • Keep your account login details secure.
  • Activity under your account is your responsibility.
  • We may suspend accounts violating policies.

8. Vehicle Pickup & Delivery

By booking car pickup, you allow us temporary custodial rights to move your vehicle for service.

  • Remove all personal belongings before handover.
  • Let us know if your vehicle has special controls or alarms.

9. Modification of Services

We may update features, pricing, or terms at any time. Continuing to use the platform means you accept the changes.

10. Privacy

Your personal data is handled per our <a href="/privacy" style="color:var(--accent);text-decoration:underline;">Privacy Policy</a>.

11. Governing Law

All terms follow the laws of the region where the platform operates. Disputes go to the relevant courts.

12. Contact Us

Need help? Reach out anytime: